Zepto Vice-President Jitendra Bagga Resigns Amid Leadership Shakeup

Jitendra Bagga has resigned from his position as Vice-President of Central Operations at Zepto after a nine-month tenure, according to sources cited by Moneycontrol. Bagga was responsible for overseeing mother hubs (MH) and line haul (LH) operations within the company’s warehousing division.

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These areas—warehousing, MH, and LH—are critical to Zepto's operations, particularly as the quick-commerce unicorn pursues aggressive growth. At the start of the year, Zepto operated approximately 300 dark stores; this number has now risen to over 750 as the company aims to outpace competitors like Swiggy Instamart, Blinkit, Flipkart Minutes, and Tata BigBasket.

Before joining Zepto in April, Bagga had an extensive career in supply chain management, including three years at Raymond Limited and more than two decades at Reliance Retail, contributing to his 27 years of expertise in the field. His experience made him a key player in Zepto’s expansion strategy.

Currently, it remains uncertain who will succeed Bagga, although an internal appointment is expected, as Zepto is reportedly limiting external hiring.

Recent High-Level Departures

Bagga’s resignation marks the second recent senior-level departure from Zepto. On December 10, Moneycontrol reported the exit of Chief Human Resource Officer (CHRO) Martin Dinesh Gomez after an 11-month stint.

Both exits coincide with Zepto’s transition to a new headquarters in Bengaluru, a move that involves relocating employees from Mumbai—a development first reported by Moneycontrol in August.

Bagga and Gomez join a growing list of senior executives who have left Zepto in 2024. This list includes Viral Jhaveri, former Chief Business Officer/Chief Growth Officer; Ashish Shah, Senior Vice-President of Finance; and Manik Oberoi, Vice-President of Growth and Retention.

IPO Preparations

These leadership changes come as Zepto prepares for its initial public offering (IPO), scheduled for 2025. The company has engaged Goldman Sachs, Morgan Stanley, and Axis Capital as bankers for the $500-million-plus IPO. To align with regulatory requirements, Zepto has been increasing its domestic shareholding and reducing foreign investor stakes, as previously reported by Moneycontrol.