Job Description

We are seeking a skilled MIS professional with experience in Advance Excel, Power BI, MS-SQL, and Zoho Analytics, to join our team. You will be responsible for transforming data into actionable insights to drive business decisions. This role requires a deep understanding of data analytics and visualization techniques.

Roles & Responsibilities

  • Prepare and publish daily dashboards and visual reports using tools such as Excel, Power BI, and Zoho Analytics for management and stakeholders.
  • Prepare various reports related to the Customer Service department, including SL, SR Ratio, Repeats, FTR and In-process cases, Monthly Review Deck, Monthly KRA, and Ad-hoc requirements.
  • Ensure timely and accurate dissemination of reports and data to relevant stakeholders.
  • Collaborate with the Data Engineering team to create new data pipelines and enhance or update existing ones for optimized reporting.
  • Collaborate with stakeholders to understand their data requirements and deliver tailored reporting solutions to meet business needs.
  • Present complex data insights in a clear, concise, and actionable manner to stakeholders at all levels of the organization.
  • Identify opportunities for automation, streamline reporting processes, and optimize the generation and distribution of reports.

Qualifications:

  • Minimum graduation

Requirement:

  • Minimum 3 years of experience working in MIS or a similar role with strong proficiency in Power BI for dashboard development and data visualization.
  • Deep understanding of data analysis, visualization techniques, and proficiency in Advanced Excel with Power Pivot, Power BI, MS-SQL/CSV using data modeling, and Zoho Analytics.
  • Excellent analytical and problem-solving abilities with a keen attention to detail.

To apply kindly send your CV along with the Cover Letter at hrteam@5paisa.com